For customs brokers & freight forwarders

Give your importers every shipment, always within reach.

Insight is the shipment visibility portal you give your importers: live tracking across ocean, rail and air, every document with its shipment, clear analytics and a direct line to your team. Fed live from Descartes OneView, under your own brand.

Live at a U.S. customs broker Connected to Descartes OneView Your logo, your colors, your domain
portal.yourbrokerage.com · Shipment
MAEU7894561SHANGHAI, CN → MIAMI, FL
OriginMar 12
In transitMar 28
ArrivalApr 3
✓
FDA hold cleared
Long Beach · 2 min ago
DONE
→
Discharged in Los Angeles
HLBU9656445
LIVE
!
LFD in 24 hours
TCNU9684100
ALERT
✓
7501 ready for review
Entry 213-4656781
NEW
See it in action

The product tour, in one minute.

What your importers see when they sign in. Screens show demo data.

What it does

Everything your importers ask you for, without the email.

Status, documents and answers, where your customers can see them any time. Your team keeps the relationship; Insight takes the routine questions.

Live tracking: ocean, rail & air

Every container and air waybill, from origin to the drayage leg, on one screen.

  • Vessel, ETA, terminal and rail moves
  • Full event timeline
  • Delays and ETA changes flagged

Documents stay with the shipment

Bill of lading, commercial invoice, packing list, 7501 and ISF, filed where the importer can open them.

  • Received and filed status per document
  • Notified when a new one arrives
  • No more "can you resend it?"

Live updates & LFD alerts

Holds, releases, Last Free Days and ETA changes arrive the moment they happen.

  • Customs and terminal holds
  • Last Free Day before demurrage
  • Container events as they post

Analytics that make the next step clear

Volume, on-time arrival, transit days and demurrage exposure for each importer.

  • Vessel arrival schedule
  • Carrier utilization and port dwell
  • Plan warehouse and drayage ahead

Live chat & AI concierge

Importers ask about a shipment and get a clear answer in seconds, or reach your team on the same screen.

  • Chat on the shipment, not in email threads
  • AI answers routine status questions
  • Your team steps in when it matters

Your brand, not ours

The portal carries your logo, your colors and your domain. Your importers see your company.

  • Custom domain and login page
  • One portal per importer, multi-user
  • You decide who sees what
How it works

Connected to OneView through a secure gateway.

No migration and no change to the way your team works in OneView.

Connect OneView

A small on-premise gateway syncs your Descartes OneView data securely. Nothing changes in OneView.

Brand your portal

Your logo, your colors and your domain. We set it up with you in days, not quarters.

Invite your importers

Each customer signs in and sees only their own shipments, documents and alerts.

Descartes OneViewYour ERP, on your server
→
Insight gatewayOn-premise, outbound only
→
Your importersPortal, alerts and chat

Today, per shipment

  1. 1Importer emails asking where the container is
  2. 2Your team looks it up in OneView and the carrier site
  3. 3Someone replies with the status by email
  4. 4The importer asks again for the BL or the 7501
  5. 5The LFD passes and demurrage starts

With Insight

  1. liveStatus and ETA on the portal, any time
  2. autoDocuments filed with the shipment
  3. alertHolds and LFD flagged before they cost
  4. chatQuestions answered on the shipment
  5. teamYour people handle what needs a person
See it with your own shipments

Bring your importers peace of mind.

We will show Insight on your own OneView data. Send us a request, or write or call either of us.

Gabriel Rodriguez Gabriel Rodriguez
Chief Executive Officer
✉ gabriel@acb-us.com ☎ +1 305-805-6797
Julio Aguilar Julio Aguilar
Chief Technology Officer
✉ julio@datansghts.com ☎ +1 786-620-1224

Prefer email? Reach us directly at julio@datansghts.com